Privacy Policy: Data Protection at Kalkona
Last updated: July 7, 2025
At Kalkona Artesanía, we deeply value the privacy of our users. For this reason, we are committed to protecting your personal data in accordance with Law No. 19.628 on the Protection of Private Life and other applicable regulations in the Republic of Chile, including the guarantees of Article 19 No. 4 of the Political Constitution.
1. Data Controller
The legal controller of your personal data is YENNY MONTECINOS, representative of ARTESANIAS YENNY MONTECINOS E.I.R.L.. For any questions regarding your information related to our Chilean Handicrafts, you can contact us at: ventaskalkonaartesanias@gmail.com.
2. Information and Personal Data Collected
We collect information when you interact with our Handmade in Chile platform. First, we request basic information such as your name, email address, and phone number. In addition, to manage the shipment of your Chilean Handcrafted Products, we collect your shipping address and billing information.
3. Purpose and Retention of Data
The data will be used exclusively to manage your orders and respond to technical inquiries. Therefore, the records will be kept only for the time necessary to fulfill the purposes described or in accordance with the legal statutes of limitations for administrative and tax purposes in force in Chile.
4. Rights of Data Subjects (ARCO Rights)
In accordance with Chilean law, you have the rights of Access, Rectification, Cancellation, and Opposition. Therefore, you may request the blocking of your data at any time if you believe it is not being processed in accordance with the law.
To exercise these rights, simply write to us at the email address indicated above.5. Information Security and Use of Cookies
We implement technical security measures to protect your information against unauthorized access. However, the user acknowledges that no system on the internet is infallible. We also use cookies to improve your browsing experience on our Chilean Handicrafts website; you can configure your browser to reject them, although this may limit certain functions.
6. Transfer to Third Parties and Legal Compliance
We do not share, sell, or transfer your personal data to third parties, except when legally required by competent authorities in Chile, such as the Internal Revenue Service or courts of law. Ultimately, our priority is to safeguard the trust you place in our Southern Chilean Handicrafts.
Intellectual Property and Copyright
All content on this website, including texts from Chilean Folk Art, logos, and the "Kalkona" brand, is the property of Kalkona Artesanía®. Reproduction without express authorization is strictly prohibited, under the penalties established by Law No. 17.336 on Intellectual Property.
© 2026 Kalkona – Espíritu de Bosque. All rights reserved under Chilean law.