Artesanía de Chile en La Unión: Colección de figuras de animales en lana tejida y madera tallada a mano de Kalkona. En la imagen se aprecia la delicadeza del oficio manual y la conexión con la naturaleza del sur chileno. Ideal para decoración con propósito y regalos con alma. Encuéntranos en redes como @KalkonaChile y coordina tu pedido al WhatsApp +56991320953 para envíos a todo el país.

Shipping and Delivery Policies

At Kalkona, each piece is prepared with the same care and respect with which it was created. We want the arrival of our Forest Spirit in your home to be a seamless and transparent experience.

1. Shipping Times

  • 📦 Products in Stock: Once your purchase is confirmed, the packaging and delivery process to the shipping company takes place within 24 to 48 business hours.
  • ⏳ Availability: If the selected product is not in immediate stock (due to its handmade nature), we will contact you to inform you of the creation and delivery times.
2. Shipping Methods and Costs From our headquarters in La Unión, Los Ríos Region, we bring the Huilliche identity to the entire country under the following conditions:

Shipping costs are the responsibility of the buyer and are paid directly to the shipping company or according to the agreed-upon method. Shipping options: We ship via the carrier of your choice (Starken, Chilexpress, Correos de Chile, etc.). At the time of purchase, you can indicate your preferred option. Tracking: Once the product is handed over to the carrier, we will send you the tracking number to monitor the journey of your item.

3. Wholesale Orders

For Kalkona, larger partnerships require special coordination that respects the time required for handcrafted work:

  • They are not subject to standard shipping times.
  • Production, timing, and costs are coordinated individually via WhatsApp or email to ensure quality for large volumes.

4. Delivery Commitment

Remember that you are acquiring a unique piece. The time we dedicate to packaging ensures that the wood and fabric arrive in perfect condition from the south to your home. It is the customer's responsibility to enter correct information. Should you encounter any issues during transit, we will be available to assist you in contacting the shipping company.

Questions about your shipment or special requests?

📱 WhatsApp Support
✉️ kalkona.espiritudebosque@gmail.com

All content of Kalkona Artesanía® is protected.
The Steadfast Spirit of our land safely reaches your nest.

© 2026 Kalkona Artesanía. All rights reserved.

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